The Data Team
The Data Team is a key element of making all decisions in AirHelp. We do have a significant impact on the business strategy, working closely with the C-level executives. Our insights are driving all departments in the company:
We supply the Marketing Team with analysis of their cross-channel activities
We are measuring process efficiency suggesting automation and optimisations
We work hand in hand with product managers, designers, development teams on verifying hypothesis, AB tests and the potential for new features
The Data Team is always looking for deeply analytical, adaptive individuals who value strategic thinking, teamwork, and are always there to help and support our colleagues. Since so many departments rely on our data to make key decisions in their own strategies and campaigns, joining our team requires high levels of accuracy and meticulous attention to detail.
How we work
The Data Team has a broad scope of responsibilities, which is why by joining our team, you will have a lot of opportunities for growth in one or more of these projects:
Building completely brand new BI architecture, including ELT, pipelines, and data warehousing.
Implementing a data foundation that covers BI standards, KPI definitions, and a completely new reporting structure in the Sisense platform.
Finding process optimizations by designing decision support systems.
Rebooting marketing, performing a deep dive in all the channels, and suggesting well-performing strategies to prepare for the new post-Covid travel experience.
Helping Product and Technology measure our products, verify hypotheses, design A/B tests, and analyze the potential for new features and solutions.
Building projection models for revenue and all potential simulations to determine the best business direction.
I’ve chosen to join AirHelp because I felt the company values were close to mine, especially when it comes to teamwork. Everyone is nice and really is here to help. Of course the technology and methodologies we have are a huge factor in the way we deliver data-based analysis and test models, but collaborating with the teams is at the core of the business and makes it all more valuable.
Patri Carmona | Senior Data Analyst
I wanted to work for a company with strong processes and a focus on best practices. That is why I joined AirHelp. I saw a solid place to work that still has a dynamic philosophy, that allows us to change things where we can see improvements and acknowledges a job well done. A team that is as persistent as I am and is always committed to delivering, regardless of the size of the challenge. There is nothing we can’t do and I like that energy!
Xavier Duran | Senior Data Engineer