Engineering - AirHelp

Since 2013, we've helped over 13 million passengers with their flight troubles by using innovative, state-of-the-art technology.

We build code that is elegant and efficient, with a well architected framework designed to solve problems.

We use Ruby/Rails, Python, Go, ReactJS, EmberJS, PostgreSQL, MariaDB, AWS, GoogleCloud, Docker, Kubernetes, Redshift.

How we roll

Getting Things Done
Delivering solutions that solves a given problem in a good enough way (better get it done than getting it perfect).

Sense of Ownership
Takes responsibility for his/her work from idea to delivery and beyond.

Curiosity
Wants to understand how things work and why, learns continuously.

Team Play
Acts as a team member that truly cares.

Kraków

In Kraków Engineering Team, we support different departments of the company.

1. Automation process: We're in charge of expanding our bots family to help us process claims faster and more intuitively than anyone else on the market.

2. Internal customer tools: Development and improvement of our own products used by Operations, Legal, and Finance Teams.

3. Customer communication tools and solutions for legal: Customer communication tools with a focus on automating legal processes, decision support, and everything related to claim assessment.

4. DevOps Team: Creation of scalable infrastructure that supports over 80 AirHelps services across multiple clouds (AWS & GCP) and six regions.

Gdańsk

There are 3 exciting areas of engineering based in Gdańsk.

1. Testing and development: Explore new frontiers by experimenting, testing, developing, and working with new concepts and technology.

2. Claim funnel: You’ll work on optimizing the air traveler's journey and user experience in our claim funnel. This tool helps people claim for compensation easily, in just a few clicks.

3. Website: Website maintenance and development of new features.

One of the things that I love about working at AirHelp is knowing that the code that I write has an impact on people's life.

I can see the company growing, which creates a lot of opportunities. I like the fact that I can learn new things and apply them to my everyday interactions.

I feel like I have a voice here and that people really listen to what I have to say. I can have a constructive discussion with anybody, including with upper management!

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Felipe Philipp | Senior Software Engineer

I love coding and have been doing it for companies big and small -- both corporate environments and startups. I've done a bit of contracting too. While I've done lots of things, it's the Elixir programming language that keeps me up at night. Currently, I'm enjoying my time as a Senior Software Engineer at AirHelp, where I can use my skills to actually help others! At work, I put people and values over processes and my style is best described as #ownership.

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Stefan Chrobot | Senior Software Engineer

I joined AirHelp 1.5 year ago as an Office Assistant. What I enjoy the most is exploring, learning new things. In AirHelp I have an opportunity to do that. Inspired by my colleagues, I took part in mentoring program -- in the beginning of June I started working as a Software Engineer Apprentice. I love that!

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Ewa Budrys | Apprentice Software Engineer

FAQ

Do we offer remote work?

We prefer our employees work at our office. We are fine though with home office from time to time (eg. one day a week).

I’m a contractor on B2B - can I join?

Yes, we offer a contract of employment or a B2B contract.

How big are the teams?

The teams range from 3 to 7 people.

What does the recruitment process look like?

The first step is a video interview with HR, then a 2nd video interview with the manager, and a 3rd technical interview at the office including a face-to-face meeting with the manager.

What will I work on?

Join us!

in Krakow or Gdansk

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