People
Helping air passengers is at the heart of everything we do. And it’s not just about our clients. We care about our people too—and our professional working relationships. We want to create an inclusive environment in which each and every one of us can thrive.
Our team
Based across the Gdańsk, Krakow, Berlin and Barcelona regions, we're a great mix of culture, talent and energy. We're open—to help, to communicate, to different ideas, to go the extra mile, to learn. And we’re not afraid to fail knowing that our teammates have our back.
How we work
Our matchmakers in Talent Acquisition are always looking to attract the right people for AirHelp and build a strong employer brand that everyone wants (and is proud) to be part of. People Operations manages the entire employee lifecycle and Talent Management looks for opportunities for growth and learning. That includes coordinating learning initiatives and creating career paths—anything to make our people happy.
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Providing a fair and healthy workplace for all
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Offering refreshed and flexible benefits package
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Running 30 internal knowledge-sharing sessions in 2022
The day-to-day
From home or at the office, you’ll start your day with a stand-up meeting to share updates, challenges or issues you may be facing, and get your team members' take on how to solve them. You can expect frequent feedback based on Radical Candor, career conversations at your 1:1s, and bi-annual reviews. And, of course, our full encouragement to be the happiest you can be at AirHelp.
#inclusiveAirHelp
As an equal opportunity employer, we’re proud of people’s uniqueness and don’t tolerate prejudice against race, color, religion, national origin, sexuality, gender, physical or mental disability, or age.
FAQ
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During your first weeks at AirHelp, you will be supported by your Training Buddy, who is going to help you with a soft landing in your new role.
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During an interview with us, we want you to feel comfortable and do well. Therefore, we have prepared a short interview guide about what to expect and how to prepare. We're looking forward to meeting you!
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Read more about our recruitment process here.
"From my start in customer support, passing though recruiting, I can say I found my spot in payroll. I love it more than anything! It is like a puzzle, learning how the processes work and connecting the dots to find and correct problems. As a true Legofan, I get empowered from building something great out of small pieces and that is what I do everyday."
Agata Bach | Senior People Operations Specialist
"What I love about my job is empowering people and giving them the boost of confidence they need to do things they wouldn’t consider doing before. I like to collaborate in an equal manner and take everyone’s opinions and ideas into consideration. It’s never boring. I’ve got a large scope of duties, but in the end my role is to keep employees happy and I’m thrilled about that."
Maciej Laskowski | Head of Talent Management
"Switching jobs can be a big change in people’s lives. So I put a lot of transparency into the hiring process and feedback. We value integrity at AirHelp, and want to build a good relationship, right from the start. And candidates appreciate that. I enjoy matching good people with a good company."
Monika Stachowska | Senior Talent Partner