Careers at AirHelp

We’ve helped over 2.7 million passengers receive their compensation and we’re just getting started.

Come join us and be part of our journey!

At AirHelp, we're on a mission to make travel even better. Since our founding in 2013, we've helped over 2.7 million passengers get their rightful compensation, and protected the trips of over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers, we aim to provide fair treatment and a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating strong air travel rights through APRA (Association of Passenger Rights Advocates).

And there's more! AirHelp isn't just a great company, it's a great place to work. That's why we're so proud to have been named a More Loved Workplace (click here), including for LGBTQ+, women and young professionals.

Learn more about AirHelp (click here), AirHelp+ (click here) and APRA (click here).

Why AirHelpers love working with us

We welcome everyone

We welcome people from all walks of life, ensuring that everyone is treated with respect and equity, regardless of their race, beliefs, gender, sexual orientation, or abilities.

We foster a positive work environment

We prioritize your well-being and create a work environment that fosters growth, promotes ownership, and encourages teamwork, collaboration, and clear communication. You'll be joining a proudly certified Most Loved Workplace.

We’re flexible

We have a hybrid workplace model and, when possible, offer reasonably flexible hours. At the same time, we do our best to accommodate the special needs of our employees.

We grow together

We've designed a comprehensive system of training, feedback loops, and personal progression plans so that you are in the driver's seat for your professional development.

Read Employee Reviews

Our values

#Persistence

We're always striving to improve our products, services, and ourselves. We're naturally curious, persistent and keep moving forward. Never giving up, never sitting still.

#Ownership

We all take responsibility for AirHelp's success, and we hold ourselves personally accountable for keeping our promises. We're all fully dedicated to helping our customers, no matter our roles or responsibilities.

#Integrity

We are honest, fair, trustworthy, and transparent in everything we do. Our customers expect this from us, and we expect it from each other.

#Teamwork

We work as one team with a common mission. Only by helping and supporting our colleagues are we able to grow and prosper. We win as a team.

Meet us

Come meet our teams from various corners of our organization as they give you a sneak peek into their daily routines. Discover what they work on, the tools they rely on, and get acquainted with some of the people who could be your future colleagues.

Your journey starts here!