5 Tips for a Successful Job Interview


Arrive a couple of minutes earlier. It will save you from the stress of running late and give you some time to gather your thoughts before the meeting. We are located on the 25th floor, and even if the lifts are quick, it can take you a while to arrive to our office.

Come prepared. We will want to understand why did you choose AirHelp out of all companies? What are your motivations and expectations? Is it a mutual fit, both in terms of skills and culture? 

Dress code. We don't have an official dress code in the office, nevertheless, business-casual will be a safe choice. 


Even if you don't have much professional experience, that's okay -- we've all started somewhere. Still, we will ask you to give us examples of professional experiences from your past, whether from university or side projects. Beforehand, think about situations that you might want to tell us, such us as the most challenging task or project you are most proud of, situations when you worked under tight deadlines, etc. 

When telling us these stories you may want to include context, what your role was, what actions did you take, and what was the final outcome. It doesn't have to be a success story, sometimes we learn best from our failures. 


Keep it conversational, the best interviews feel like a dialogue. The length of the interview is limited -- please allow the recruiter to ask all of the their questions and if there's time, you can elaborate more towards the end.

Don't worry if you get stuck on a question, the interviewer is there to help you out. 

If you're asked an ice-breaker question, i.e. "tell me more about yourself", think about the information that will be most relevant from the perspective of the interviewer. Keep it short (2-3 mins) and informative. 

Be sure you understand what the interviewer is asking. If the question is not clear, don't hesitate to ask the interviewer to clarify it. 

Be honest about who you are. Help the recruiter understand what your strengths are as well as the tasks you don't enjoy. It can happen that the role you applied for is not the best fit for your skills or preferences (it's too administrative or client oriented) -- if you're transparent with the recruiter, they will be able to help you find the best place for you at AirHelp. 

Ask questions. You want to make sure that AirHelp, its culture, and mission, as well as the role are aligned with what you are looking for. We want you to make a good choice about whether your future employer should be AirHelp, so we are happy to answer any questions.


What you need to know:

  • What is EC 261?
  • EC 261 and disrupted flight compensation.
  • EU Airline Compensation – Which flights are covered by EC 261
  • Your rights under EC 261.


Find all the relevant information here.


The salary we offer is related to your skills, experience, and the predefined budget range for the given position. 

Keep in mind that apart from a full-time employment contract, we offer additional benefits such as: 

  • Free food throughout the day (breakfast, lunch, snacks, coffee, fresh juice, and soft drinks)
  • Private healthcare and life insurance
  • Free language classes offered in different levels (French, Spanish, German, English, Polish)
  • Bonusly rewards (eg. Zalando, Amazon vouchers, and more)

If you are not sure if your salary expectations are aligned with our budget for a given role, you can state that you are open to negotiations. Otherwise, the recruiter might presume you will not accept a lower offer and that it might not make sense to proceed to the next stages of the hiring process. 


Good luck - we are looking forward to meeting you! 


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