When we assess your CV, we look for information about your skills and interests, as well as your command of language. We pay attention to the way you present yourself (is the CV neat and linguistically correct). If you have previous work experience, we will want to understand what your role was and what you are interested in. 

We would like to receive your CV in English. We don't look for any particular template, feel free to create one on your own or use one of the free CV creators available online.

If your CV is aligned with the profile we're looking for, we will send you a link to an online test that can be completed at a time convenient for you. This step is optional and depends on the role you've applied for.

This short call with the recruiter will be to understand your motivation and expectations. The recruiter will also tell you more about the role and AirHelp so that you feel comfortable during the next steps.

If you apply for a position that requires fluency in a given language and you are not a native speaker, we'll invite you for a short language check over the phone. 

You will meet (online) your future manager. Together, you will have an in-depth discussion about the role, your experience and skills. This is the best time to ask all the questions about your future tasks and team, as well as opportunities for growth. 

No matter the outcome of the interview, we will provide you with feedback after every stage of the process.