Marketing

Our mission is to tell the world about their rights when they fly.

We exist to defend air passenger rights, and to get passengers paid the compensation they’re entitled to for delayed and canceled flights.

Our team

We come from different corners of the world and work mostly from our Berlin, Barcelona and Gdańsk offices. We love open communication and mutual respect. We believe in working as a team, being open to one another’s ideas and learning from each other. And we’re curious! Make a case for a new channel or project and you can test it. We’ll support you until the very end and make sure you feel welcome from Day One.

How we work

We collaborate across departments to share market insights and support campaigns and projects – handling content, design, SEO, ads, affiliates, CRM, and more.

Our Acquisition channels are laser focused on the best ways to acquire claims, exploring new platforms and markets. Comms focuses on raising awareness, and finding new ways to engage and educate. CRM handles the relationship with new and potential customers. And our Strategy branch is always looking towards the future.

The day-to-day

Every day looks different – choose to go to the office and meet your colleagues or stay focused at home. Everyone is always happy to help and just one Slack message away. Regular 1:1s with your manager and weekly team meetings will keep you focused and in the loop, and you can learn something interesting from our knowledge-sharing sessions. Have a say in your progress and discuss your career in your bi-annual performance reviews.

#inclusiveAirHelp

As an equal opportunity employer, we’re proud of people’s uniqueness and don’t tolerate prejudice against race, color, religion, national origin, sexuality, gender, physical or mental disability, or age.

Meet the team

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